Effective Date: 09/21/2025
This Privacy Policy describes how DD Healing, LLC (“we,” “our,” “us”) collects, uses, and protects the personal information you provide when you visit our website www.desi-divine.com or purchase our services. By using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following information:
Directly from you: - Name and email address when you sign up for our newsletter, contact us, register for a class, coaching, or other service.
From Stripe (third-party payment processor):
- Name, email address, billing/shipping address, and payment details (such as card or bank account information).
- Stripe may also collect device information, cookies, and technical data for fraud prevention and compliance purposes.
From Calendly (scheduling service):
- Name, email address, and any information you choose to provide when booking a session.
- Calendly may also collect device information, IP address, and cookies to enable scheduling and provide a smooth user experience.
We do not currently use other analytics or tracking cookies directly on our site.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders for services such as Personal Sound Meditation (PSM) sessions, classes, courses, and coaching.
- Send periodic emails about your order, updates, promotions, or other products and services we offer.
- Respond to your inquiries and customer service requests.
We do not sell, rent, or trade your personal information.
3. Third-Party Services
We use trusted third-party services to operate our business:
- Stripe: Handles secure payment processing and may collect additional information (including device data and cookies) for fraud prevention and compliance.
- Calendly: Provides online scheduling. Collects information you enter when booking, along with technical data such as cookies and IP address.
- Mailchimp: Manages our email newsletters and stores subscriber names and email addresses.
We do not currently embed third-party content (e.g., YouTube videos, Instagram posts) on our website.
4. Legal Rights (GDPR & CCPA)
If you are located in the European Union (EU) or California, you have rights under applicable privacy laws, including the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Request restriction or objection to certain processing of your data.
- Opt out of the sale of personal data (we do not sell personal data).
To make a request, email us at desisdivine@gmail.com.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date” at the top. Changes will take effect immediately upon posting.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: